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Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.

The second-hand shopping app has altered its sizing categories for women's and children's garments without notifying all shoppers about the modification.

Digital Channels Backlash

Countless users and merchants have taken to social media stating that platform listings now display a modified sizing category than originally posted as a result of the reclassification.

Vinted explained the new system was more in line with other platforms.

It has advised users to review their products and adjust the sizing manually where appropriate, resulting in member annoyance.

Sizing System Modifications

Previously, the sizes had both a single numeric size and a letter, such as S/8 or M/10.

The revised method features a letter with a size spectrum for example S/UK 8-10.

For certain items, the sizing has been recategorised - such as a large size was previously a 12 but currently displays as UK 16-18.

User Stories

One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

Another user, located in Scotland, stated items she posted featuring size 14 markings were appearing on the platform as size 20–22.

"Should someone sized 20-22 purchase these they may become frustrated," she explained.

Manual Updates

Charlotte Lunn, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".

"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she stated.

Platform Context

The platform boasts over 100 million shoppers, comprising 18 million UK members.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This is not the initial instance where an unanticipated change to the app has proved unpopular: earlier, Vinted reversed a change concerning shipment methods due to shopper criticism.